Value Point System’s IT Infrastructure Monitoring & Management Centre is a comprehensive 24 X 7 solution that leverages the industry’s leading Service Management Platform. Our suite of services give you repeatable, predictable and highly optimized processes to help you meet continuously evolving business needs, while maintaining extremely high levels of IT performance and utilization. Value Point Systems offers end-to-end services that covers configuration/change management, fault management, performance management across a wide spectrum of network, servers, operating systems, databases and select applications.

Our 24×7 Service Offerings

24x7 service desk IT Infrastructure Management
24X7 Service Desk
First Call Resolution (FCR)
Patch Management
Incident / Problem / Change Management / CMDB
Vendor Management
Endpoint Management NOC Valuepoint Systems
Focus Based First Call Resolution
Asset Management
Patch Management
Policy Management
End Point Security
Anti-Virus Management

Datacenter management IT Infrastructure sevices
Proactive Monitoring
Scheduled Backup & Maintenance
SOP based support
OS/DB/Storage Management
Middleware Availability monitoring

Network Management 24x7 monitoring s
Network Monitoring & Mgmt.
Bandwidth Monitoring
Performance Monitoring
Network Security
Fault Management
Reports & Dashboards

Benefits of our 24×7 Service Offerings

24x7 network management services Value point Systems
Our NOC Services are quick and easy so you can immediately start realizing the benefits.

KEY HIGHLIGHTS
Reactive to Proactive Approach
Introduce Hybrid Support
Optimise Onsite Resources
Access to Domain Experts
Expand to 24×7 Support Window with better ROI and SLA
Better decisions with live Dashboards and SMART Reporting

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