WHAT WE OFFER

Professional IT Services Management (ITSM) help design and build robust and dynamic IT infrastructure for organizations. We understand your infrastructure requirements and will examine and analyse existing infrastructure to identify potential pitfalls and provide recommendations based on industry best practices. Valuepoint Professional IT Consulting Services has a pool of experienced, trained and certified consultants to help plan, smoothly migrate, upgrade and effectively implement new features and technologies available in the various platforms according to best‐practices.

Valuepoint Systems has direct access to Subject Matter Experts (SMEs) in various technologies and a pool of experienced and qualified engineers working with product specialists and design engineering experts for supporting hardware and software products on various platforms.

Valuepoint Systems’ Technology Support Services offers the most complete menu region with various coverage options and Service Level Agreements (SLA) including:

  • Access to highly skilled engineers 24/7/365
  • Integrated approach providing a SPOC and accountability with our 24/7 call centre
  • Proactive support, including faster, more direct access to our experts to support reduced downtime and faster problem resolution
  • Highly skilled Support Specialists with extensive product technical skills to quickly resolve issues
  • Remedial and preventive maintenance and regular installation health checks

To Know more about our services, contact [email protected]