Value Point System’s IT Infrastructure Monitoring & Management Centre is a comprehensive 24 X 7 solution that leverages the industry’s leading Service Management Platform. Our suite of services give you repeatable, predictable and highly optimized processes to help you meet continuously evolving business needs, while maintaining extremely high levels of IT performance and utilization. Value Point Systems offers end-to-end services that covers configuration/change management, fault management, performance management across a wide spectrum of network, servers, operating systems, databases and select applications.
Our 24×7 Service Offerings
24X7 Service Desk
First Call Resolution (FCR)
Incident / Problem / Change Management / CMDB
Focus Based First Call Resolution
End Point Security
Scheduled Backup & Maintenance
SOP based support
Middleware Availability monitoring
Network Monitoring & Mgmt.
Reports & Dashboards
Benefits of our 24×7 Service Offerings
Our NOC Services are quick and easy so you can immediately start realizing the benefits.
Reactive to Proactive Approach
Introduce Hybrid Support
Optimise Onsite Resources
Access to Domain Experts
Expand to 24×7 Support Window with better ROI and SLA
Better decisions with live Dashboards and SMART Reporting